In short, co-browsing allows an agent see a customers web screen in real-time and interact with their screen.
This Whitepaper gives an insight into how co-browsing is being utilised across customer support, sales and customer on-boarding.

A quck overview of the content covered

• What is Co-Browsing
• Evolution of co-browsing. How it has been used so far. & results
• Co-browsing in different industries
• Why some of the largest companies are investing
• Enterprises finding new waves of offering
• The value of chatbots in customer service
• Data Security and Privacy