The Rise of chatbots in customer service & support



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What is the book about?

"Research and Markets tells us that the chatbots market was worth $1.2 billion in 2018 and is projected to reach $7.5 billion by 2024. That's a compound annual growth rate of an impressive 34.75%. This comes as no surprise to us, though. We know chatbots offer companies a more accurate and responsive way to support customers around the clock."

Thinking about using a Chatbot or interested in what the hype is all about?

Download our free whitepaper to find out:

  • Chatbots vs Live agents
  • Solving the problem
  • Consumer perception of Chatbots
  • Why some of the largest companies are investing
  • Enterprises finding new waves of offering
  • The value of chatbots in customer service
  • How Chatbots were used in the last year, including stats

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productive today!

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